System status

Cortex publishes live component health, incident history, and scheduled maintenance on the public status page.

Open status.cortex.foundationTroubleshooting

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What we report

Component names stay product-facing. Individual incidents may mark one or more of these surfaces as affected.

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During an incident

1. Check status.cortex.foundation for the current banner and component states.
2. Subscribe on that page if you want email (or other) updates for the next change.
3. Keep any request_id from an error in the app — see Troubleshooting and the problem catalog.

User-facing error text names a Cortex surface, never a vendor. Status updates are the place for fleet-wide notices.

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Documentation vs status

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Brand

Status communications use Cortex green (#1F4945) and the Cortex logo. The status site is hosted under the cortex.foundation domain so it stays available when you need it most.

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Related

• Troubleshooting — what a message in the product means.
• Chat · Code · Bot · CLI — the surfaces status reports on.
• Problem catalog — the error codes behind a failed request.